The last two occasions I've flown on American Airlines from BWI to MIA my precheck clearance hasn't shown on my ticket. Once i have spoken to buyer service I'm dismissed with “It is just a glitchâ€.
we often fly united. constantly. not too long ago, nonetheless, we experienced the chance to buy a much lessen fare on line by way of american Airways. now i see why it absolutely was reduced — purchaser service was atrocious, the web site didn’t work correctly, And that i dropped out on an excellent offer.
I named AA this morning and I was notified they observed the car seat in NYC. It will likely be leaving NYC this afternoon and we be at my house sometime right now or tomorrow.
twenty seventh Oct. I flew from Chicago to Manchester on AA54. You utilised a B757 which was totally unsuitable for your seven hr journey. The seats spec/recline/legroom have been what I'd personally assume on a holiday charter or commuter flight of 1 hour. In addition, the reading through gentle didn't perform and besides the movie there was no channel open for audio.
i have had terrible activities with american Airways. I'm able to’t even charge their purchaser service because it is far down below a one star. customer relations Reps are impolite, quick, and unfriendly.
I'm 77 calendar year previous I plan this amazing holiday with my daughter to indicate her our heritage in Chile, we compensated Virtually $3000.00, we flew to South The usa Chile on twelve/27-01/06/2016, then the nightmare began the fly from Miami to Santiago scl , we seat from the runway for 2 hours resulting from luggage delayed, the pilot mentioned it was issue with not plenty of employee to load the plane AA957 with luggage. then our seats challenge: seat 41A , my daughter Television was damaged, my seat 41B my arms have been broken, wouldn’t go up, so and After i must head to the lavatory I couldn’t stand up, because I've Diabetic issues I really need to check out the toilet that's why I took the top seat Once i tried to climbing around the arm I Slash my leg and was bleeding. I talk to the flight attendant for help, she was no help whatsoever. my daughter tried to help me by climbing above me considering that we couldn’t get any help. she slip and fell on equally arms trying to climb over me and bruised The within of her legs actually lousy. We now have images of her leg and my leg appear like elephant toes, allow me to tell you it hurt so undesirable I cried from your agony, The full two weeks in Chile I had to get sneaker a single size bigger due to the fact my ft had been so swollen and my daughter couldn’t put on her bathing go well with considering that The within of her leg had been all bruised up.
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Bravo to American Airlines for offering the surprise improve for your staff. And not cowering into the disgruntled passenger on todays La Guardia flight. Just because some attendents ended up cheerful and wished him a Very Merry Christmas. Genuinely ?? It’s about time we took back again our best needs and grumpy persons just remain off the planes and continue to keep their opinions to themselves.
To whom it may well issue. I had been pretty unhappy with the customer service which was supplied by one of several flight attendants. (Flt. no. 408 from DCA to PHX) Quite RUDE and UNPROFESSIONAL) Certainly not as well mannered as being the movies which can be shown ahead of the flight leaves. She must have still left her Perspective in your own home simply because I wasn't the only passenger on this flight that experience her wrath. The flight attendants title is Cher. I used to be traveling in an extremely massive team on organization and will certainly Consider twice about utilizing your airlines. The direct flight attendant was extremely apologetic nevertheless This could not have happened to start with.
Looking through the posting in Yahoo! about a AA rep writing “deaf and dumb†on their own baggage is impolite they usually have earned more than a fake apology. you just shed a consumer.
This was fully unfair to me- I paid for any seat and got 1/2 seat, I paid more for “extra room†and acquired no area. This was a really uncomfortable expertise for me.
I’m extremely disappointed that your Airline has interjected its company inside a socio-political issue concerning the the latest Bill signed into legislation by our Governor. What you have got interpreted as “discrimination†versus the LGBT Group is solely a bill guaranteeing “equivalent legal rights†for all.
Had excellent purchaser service sine one/17. Been pulled from the FRA flight and stayed for two days in Philly. Now 1/19 I'll resume my flight to FRA with as many as par documentation. To my surprise the ticket agent why not find out more on the sign in counter have been Definitely impolite, not helpful and anticipated me to search out my luggage that was checked in around the 17th Which I was struggling to retrieve when I was pulled from the flight on Sunday.
I flew from Orlando to Dallas to Las Vegas yesterday and when I acquired residence and unpacked, I noticed one among my products was lacking from considered one of my checked bags.It was a shaving kit which was in the zippered pocket on the outside of a bag. I termed purchaser service in Las Vegas and was advised there is nothing they will do.